Concerned about incivility? Get our 10 best practices.

Incivility is a silent sickness in healthcare. It diminishes the quality of patient care and hurts health organizations financially. In fact, one estimate suggests incivility costs the industry more than $4 billion each year because of lost time, productivity and turnover.

Our research faculty have authored this physician leadership whitepaper to help you better understand the issue of incivility, its root causes and its subsequent consequences.